3 Ways to Contact TikTok Shop Seller Support in 2024?

When you become a TikTok Shop seller, there are going to be some tough questions and questions during the transaction process. 

At this point, in addition to turning to experienced sellers, another effective approach is to reach out to TikTok's support team. So in this article, we'll go into detail about how to contact TikTok support.



How to Contact TikTok Shop Seller Support？

	
Contact TikTok on social media for support

You can find out the official account of TikTok Support on Twitter(X), Facebook, and Instagram. If you are looking for the help of TikTok, you can send the message directly to the account. Or, you can create a post or comment to state your issues and tag the support team.

 






 

 








 

NOTE: 

When using this way to contact TikTok support, try to avoid providing any personal information and keep your message short and comprehensive enough to cover your concerns or questions.

 


	
Contact TikTok on website support center

If you're looking for troubleshooting guidelines for your TikTok Shop account, you can visit the TikTok Support Center Website.

They have a wide variety of articles on different topics such as how to create an account, password reset, change privacy settings, create videos, and more. Hope you can solve your problems and demands on this site.

 


 


	
Contact TikTok in-app for support

If you want to solve the issues about your account or to report other accounts, videos or contents, you can message TikTok by submitting the feedback in-app.



Step 1. Find out Settings and privacy on the profile page. You can see the different methods and support for some specific issues. 

 


 

Step2. If you still can not get your answer, you can navigate to Report a problem. And then you can edit your feedback and submit it.

 



 


	
Contact TikTok by email


The quickest and easiest way to contact TikTok support is to use their feedback form, which can be used in-app or online.

However, if you're experiencing problems with your account, such as being banned or suspended, and you don't get a response after filing a report, it's a good idea to send an email.



If you have a legal issue, media investigation, advertising issue, or need support from a creator, email is the best way to contact. Just make sure you use the correct email address to make sure your message reaches the right team.

 
General addresses:


	
Report a problem: info@tiktok.com/ legal@tiktok.com
	
General feedback: feedback@tiktok.com
	
Advertisement related queries: advertise@tiktok.com
	
Advertisement complaints: adreview-support@bytedance.com
	
Press inquiries: pr@tiktok.com
	
Issues with the TikTok Creator Marketplace: creator-marketplace-support@tiktok.com

Select the suitable email address to state your issues and wait for the response of TikTok. Remember to check out your email inbox frequently so that you will not miss any new message until your issues have been solved.

 


 
Conclusion

This article tells you how to contact TikTok Seller Support in 3 ways step by step. Next time don't hesitate to report your problem. Contacting TikTok customer service used to be a hassle for everyone, but we hope this article has answered all your questions!