How to Deal with Orders with Invalid Address and Wrong Report in Pending Review Status?

Some orders fail to be verified because the zip code does not exist or the zip code corresponds to the wrong state or city. If the address is invalid, and the following error occurs:

(1).Country cannot be empty, please fill it in;

(2).The zip code does not exist, please modify it ;

(3).The postal code or city is wrong, please modify it ;

(4).The postal code or state/province is incorrect, please modify it.



The solution is as follows:

1, Click the order number to enter the details page.





2, Check the Country, City, State and Zip Code by yourself (need to pay attention to case, space, abbreviation and other data impact when verifying). If there is no error, click Save, you can skip the verification, the order into the normal flow of state.





3, After manual editing, if there is still a Warning The zip code does not exist, please modify it. You can continue to modify or ignore it as prompted.





Note: The above situation is only for U.S. addresses, other countries still only verify whether the address is empty;

         Orders that do not return an address such as TikTok shipping orders and Shein online shipping orders do not perform this address verification;

         If the swtich Do not validate empty adresses for Temu orders is turned on, will not perform this address validation;

         Due to the Temu store is controlled, can only use online delivery, and the return order recipient address content is marked with *, this method applies.